Kako mogu dobiti kod svoje Playstation, Xbox, Steam, iTunes itd. kartice nakon plaćanja?
Nakon uplate, kod poklon kartice za odabrani proizvod bit će poslan na e-mail adresu koju ste naveli prilikom kreiranja narudžbe.
Hoću li moći vratiti kod ako mi ne treba ili je kupljen greškom?
Nakon kupnje poklon kartice ili koda za igru, nećete moći zamijeniti ili vratiti kod jer više neće biti jedinstven.
Koja su jamstva da me nećete prevariti i da ću primiti svoj kod?
Naša tvrtka već dugo posluje na tržištu internetskih usluga i u e-trgovini, što možete provjeriti upisivanjem naziva naše tvrtke u Google. Naši PSN, Xbox, Steam proizvodi dolaze od službenih distributera i zajamčeno su 100% valjani.
Can I return or exchange a digital product?
Yes, a replacement or refund may be available if verification confirms that the product was not delivered, the code is missing, invalid, used before delivery or does not match the order, or a top-up failed because of an error on our side. Once a code is available to view or has been activated, or a top-up has been completed successfully, a change-of-mind return is not available.
What should I do if a code does not work or the product was not delivered?
Contact support no later than 7 days after delivery. If the product was not delivered, contact us within 7 days of the expected delivery date. Include your order number and screenshots or the error message. After verification, we will offer an equivalent replacement or, if that is impossible, a full or proportionate partial refund.
Can I return a product that I selected by mistake?
No, not after the code has been displayed or a direct top-up has been completed. Before paying, check the product, platform, region, currency, value and account details. If we delivered the wrong product, contact support for a replacement or refund.
