Brolexy Group LTD, #250 - 997 SEYMOUR ST. VANCOUVER BC V6B 3M1 CANADA (hereinafter: Brolexy) is the administrator and owner of the online mediation environment (balticgame.codes; hereinafter: the online store).
1. General Provisions
2. The essence of the online store (www.balticgame.codes)
2.1. The online store is a Brolexy administered intermediary environment in which digital games, game cards, gift cards and codes (hereinafter: Products) are offered for sale in digital form. Both registered users and third-party online store guests (hereinafter collectively referred to as the “Users”) can purchase Products.
2.2. Brolexy does not sell Products, does not bear responsibility neither for the quality of the Products, nor for its implementation, but acts as an intermediary in concluding a sales contract between the seller and the buyer of the Products. Brolexy is not the owner of the Products presented in the online store, but only provides mediation services for its sale.
2.3. The right to sell the Products in the Online Store belongs to Brolexy contractual partners (hereinafter: the Seller). When making a purchase in the online store, a sales contract is concluded, the parties of which are the Seller and the User.
2.4. Using the online store for users is free.
3. Account registration
3.1. When registering, the User provides a digital application for accession via a supported social networking platform or via an online store (hereinafter: the Accession Application), which contains the following data:
b. The password you want to use;
c. E-mail address;
d. Phone number;
3.2. The user confirms in the Application for Accession that he has become familiar with the conditions of using the online store and that he is at least 13 years old.
3.3. Based on the Application for accession, an account (account) of the User is created in the online store (hereinafter: Account). Brolexy account creation is reported to the User by e-mail.
3.4. In the future, when entering the User Account, you need to enter a username and password.
3.5. To protect the Account, the User maintains the confidentiality of his password.
3.6. Brolexy may, without giving reasons, refuse to approve the Application for accession and create an Account. Brolexy may, without giving reasons and without prior notice, cancel the User Account and delete all data associated with the User from the online store environment.
4. Publication and subsequent modification of the announcement of the sale
4.1. Brolexy publishes ads for sellers in the online store (hereinafter: the announcement of the sale). The announcement of the sale indicates the price of the product and contains its description.
4.2. When publishing Ads for sale in the online store Brolexy does not check either the validity of the Products or any of its essential characteristics.
4.3. Brolexy has the right at any time and without explanation of the reason to delete the announcement of the sale or change the announcement of the sale.
5. Product Price
5.1. The price of the Products is reflected in the Sale Announcement (hereinafter: Price). Value added tax is not added to the Price of the Products.
5.2. Product prices may vary. If the User has paid for the Products prior to the entry into force of the change, but prior to the shipment of the Products to the User, then the Price is valid, which was reflected at the time of placing the Order.
6. Purchase of Products
6.1. For the purchase of the Products, the User interested in purchasing the Products (hereinafter: the Buyer) selects the announcement of the sale published in the web environment of the online store, adds the Products to the basket, enters the data required for placing an order (last name, first name, contact phone number, e-mail) and pays the Price of Products (hereinafter: the Order).
6.2. Brolexy reserves the right to cancel the Order before it is transferred to the Seller and / or fulfillment of the Order, notifying the User and returning the amount paid by the User to the User’s account.
6.4. The buyer undertakes to provide reliable data when placing the Order. Neither Brolexy nor the Seller is liable for improperly fulfilling the Order, failure to fulfill the Order or any other consequences resulting from the provision of inaccurate data by the Buyer.
6.5. All Product Prices in the online store are in euros.
7. Product Payment and Returns
7.1. You can pay for your order using the methods specified in the online store environment. A service charge may be added to the order value in accordance with the agreement concluded between the User and the issuer of a bank or credit card.
7.2. All returns made by Brolexy to the User are transferred to the same account from which the Order was paid. It is also possible to replace the product with another, if due to Brolexy’s fault, which is proven, the product was deactivated or became invalid before purchase by the buyer.
8. The contract of sale and shipment of products
8.2. Products are sent no later than within 2 working days after receipt of money to the e-mail address of the User. Delivery time depends on the availability of products at the Seller’s warehouse:
a. “Available” status means that the Products are sent to the User’s personal account immediately after the Order is paid;
b. “Available” status means that Products will be shipped as soon as possible (usually within 2 business days).
8.3. When pre-ordering Products, the products are sent immediately after they are available for sale (the exact date of shipment depends on the distributor’s specified release date and time for transportation).
8.4. Together with Brolexy Products, it can transfer invoice for goods to the buyer, if the latter requests it.
9. Bonus system
9.1. The user who created the Account in the Online Store has the opportunity to earn bonus items from their purchases, which they can use when making purchases and / or receiving benefits in the Online Store (hereinafter: Bonus Points). In the event that the bonus system is active.
9.2. Bonus points are entered into the User's Account for each successfully completed Order, upon payment of which the Bonus points were not used either fully or partially.
10. Right to Denial of Service
10.1. Brolexy has the right to refuse to create a User Account and / or to mediate the acquisition of Products. Brolexy may refuse to serve the User, among other things, for the following reasons:
a. The user is trying to maliciously affect the operation of the online store, hacking, making changes or otherwise causing damage;
b. service is prohibited by a court decision or by a competent government agency;
c. User actions are contrary to the rules of the payment system, current legal acts, internationally recognized principles or fair practice of using the Internet;
d. The user sells or intends to resell the Products as part of their economic and professional activities.
11. Right of withdrawal and its exercise
11.1. The user has the right after the payment for the product, but prior to the delivery of the Product, to cancel his Order by sending to the Brolexy [email protected] e-mail address a corresponding notice indicating the Order number or telephone number and the name of the goods.
11.2. In accordance with Art. 56 of the Law of Obligations Act regarding the Products is entitled to return within 14 days after receipt of the goods. To exercise the right of return, Brolexy must submit an application to the [email protected] e-mail address within 14 days of receipt of the goods.
11.3. When returning, purchased Products should be returned as soon as possible, but no later than within 30 days. In relation to electronic Products, the User undertakes, in the exercise of the right of return, to delete the Products. After the exercise of the right of withdrawal, the User is not entitled to use the Products in any way.
11.4. Money for the returned Products will be returned to the User at the earliest opportunity, but no later than within 30 days.
11.5. Returned Products must not be used.
11.6. 14-day right to return, according to Art. 53 HMO, not valid:
a. in respect of contracts, the object of which is the transfer of such digital content that is not transmitted on a physical data carrier, if the transfer has been initiated with the prior unambiguous consent of the User.
b. in relation to contracts the object of which is a gift card and the unique code indicated on it has already been used.
11.7. If the right of withdrawal arising from the law does not apply to the Products, Brolexy, in agreement with the User, can again set up unused and valid Products for sale for and on behalf of the Seller, by charging a service fee of 1 euro. The money is returned to the User after successful sale of the product and provided that the user who purchased the Products does not make any claims. In case the Products are not sold again within 30 days, Brolexy again removes the Products from sale in the Online Store, and the Products remain to the User.
12. Product quality and validity
12.1. Compliance of the Products with the terms of the Sale Agreement is ensured by the Seller.
12.2. Brolexy is not responsible for any defect in the Products, nor for its incompatibility with the Sales Agreement. Among other things, Brolexy is not responsible for the invalidity, unsuitability to use the Products or other similar defect products. The user may make claims arising from a breach of the sales contract and use legal remedies only in respect of the Seller.
12.3. In the event of defects, Brolexy acts as an intermediary in making decisions on the User’s complaint and when the Products are replaced if necessary by the Seller.
13.1. In the event of non-compliance of the Products with the terms of the contract, the User has the right to rely on legal remedies provided by law. Responsibility for the conditions of the Sales Contract and the quality of the Products rests with the Seller.
13.2. In case of problems, please contact them with a precise description in Brolexy, which will convey the complaint to the Seller or, if possible, he will consider it.
13.3. Neither Brolexy, nor the Seller shall in any case be liable for non-compliance of the Products with the terms of the contract, if it arose as a result of the actions and / or omissions of the User, incl. due to improper use of the Products.
13.4. The user undertakes to notify Brolexy of non-conformity of the Products no later than within 2 months from the moment of detection, i.e. raise a claim. Brolexy will immediately submit the claim to the Seller.
13.5. The claim can be submitted to the e-mail address [email protected]
. The claim should include the name and contact details of the User, the date of the complaint, the identified defect in the Products and the content of the presented requirement, along with the proof of purchase.
13.6. In case the User does not agree with the proposed Brolexy or Seller’s decision on the claim, the Consumer-User has the right to apply to the Consumer Protection Board and the Consumer Disputes Commission established under it, whose competence includes the resolution arising from the contract between the consumer and the merchant consumer disputes, which the parties failed to resolve by agreement.
14. Processing User Personal Data
14.1. The user hereby gives Brolexy consent to the processing of his personal data.
14.2. User's personal data entered by the User when creating an Account and placing an Order, as well as those that became known to Brolexy, are entered into the electronic register and are used to transfer information related to the Sale Agreement to the Parties to the Sales Contract and offer the Products to the User.
14.3. Brolexy cannot see the data of the User’s bank card and other data on payments.
14.6. The personal data processor is Brolexy Group LTD, #250 - 997 SEYMOUR ST. VANCOUVER BC V6B 3M1 CANADA. Authorized processors are the Sellers (data of a specific Seller are given in the corresponding Order account), which pass on the personal data of the User required to fulfill the Sale Agreement (in including e-mail address and user name). The User hereby gives Brolexy consent to the transfer of such data.
14.8. Brolexy has the right to transfer the personal data of the User to third parties if the obligation to process personal data arises from the law or the User has explicitly consented to this.
14.9. The user gives Brolexy's consent to be sent by the e-mail address entered when creating an Account or placing an Order:
b. advertising materials, if the User expressed a desire to receive such messages when placing an Order or creating an account (by ticking the appropriate box). The user has the right to subsequently withdraw such consent by sending a letter of relevant content to the e-mail address [email protected]
15. User Responsibility and Dispute Resolution
15.1. The user undertakes to use the online store only in accordance with the law and in view of fair practice.